From time of order how long before I receive my items?

Australia. Within 7 working days.
Overseas. Within 3 weeks. All mail is sent Airmail or less otherwise asked for.
Depending on country of destination.

Can I add more items to my order once it is placed?

No. Once an order is placed & paid for it can not be added too.

What payment method do you accept?

We accept Paypal and bank transfers EFT only. In time other payment methods will be accepted. Our site DOES NOT hold any bank details whatsoever.

Do you offer pick up?

Yes. All pick up would be from the postmaster at the Wattletree Road Post Office, Wattletree Road, East Malvern.

Can I go on a list to be advised when items I maybe interested in are to go on site?

Yes. You will need to request this in the form of an email to us.

How do I put a testimonial on site?

Email to info@beercoastersaustralia.com. or post to
B.C. of A. P.O. Box 2079. Wattletree Road Post Office, East Malvern 3145, Victoria, Australia.
Testimonials are approved at the discretion of the management of the B.C. Of A.

How do I lodge a complaint and what will happen to my complaint?

Through email or post only. A complaint becomes an incident report and will be issued with a number and acted on. That number is available for the issuer of the complaint.

I want to advertise an event relating to this field of collecting, how do I do this?

Email or post details of the event to us.

FAQ will be added too as we get requests. The success of this site for the future depends on you. Please support us.